Features

Everything you need to track, route, and optimize calls at scale.

Web Forms

TrackDrive

Track, route & optimize every call and lead in real time.

Buyer Management Conversions Revenue Call Analytics

Real Time Ping/Post

Match inbound leads with available buyers using a two-step Ping/Post system — real-time bidding (RTB) that routes every lead to the buyer who values it most.

Call Management

Core tools for tracking, routing, and handling inbound and outbound calls.

Call Tracking

Track and route calls across campaigns, traffic sources, and keywords. Local and toll-free numbers available.

Agent Control Center

Interview consumers, transfer to buyers, mute, hold, and disposition calls from one interface.

Hold Queue & Callback

Queue callers when agents are busy. Offer automated callbacks to reduce wait times.

Call Recordings

Record, store, and review inbound and outbound calls for quality assurance.

Automation

Capture every lead and automate outreach across SMS, email, and outbound calls.

Lead Automation

Capture leads from forms and automatically schedule contact via SMS, email, and outbound calls.

Power Dialer

Automatically match leads to available agents and place outbound calls on a continuous cycle.

AI

Voice agents that answer the phone, SMS bots that work your texts, and AI transcription that reads every call.

AI Voice Agents

Voice agents that answer 24/7, qualify leads, and warm-transfer to humans through your existing buyers and routing.

AI SMS Bots

AI-powered SMS bots that engage leads, answer questions, and schedule calls automatically.

AI Transcriptions

Post-call transcription with keyword spotting and AI-powered call analysis.

Data Enrichment

Enrich your leads and calls with additional data.

Data Append

Enrich caller data with demographic, geographic, and firmographic information from premium data sources.

Tracking & Attribution

Track sources, swap numbers dynamically, and build custom logic with expressions.

Dynamic Number Insertion

Automatically swap tracking numbers on your website to attribute calls to the correct source.

Expressions & Functions

Powerful formulas for call routing rules, data transformations, and complex calculations.

Custom Webhooks

Send real-time call data to any endpoint. Integrate with Cake, HasOffers, Voluum, and more.

Data Exports

Export calls, leads, and conversions to CSV or your data warehouse on demand or on a schedule.

REST API

Full programmatic access to the entire platform. RESTful, HTTPS-based, and JSON-formatted.

Phone Numbers

Provision numbers, connect telephone providers, and protect your caller reputation.

Spam Tag Mitigation

Branded caller ID, carrier registration, and spam-label monitoring so more of your calls get answered.

Multiple Telephone Providers

Use Twilio, Telnyx, Plivo, and more. Bring your own VoIP provider for maximum flexibility.

SIP Support

Connect via SIP credentials and headers. Integrate with your preferred VoIP platforms.

Security & Compliance Tools

Safeguard sensitive information, restrict access, and support your calling-compliance program.

PII Redaction

Automatically clear or hash PII from aged calls and leads, and restrict who can see sensitive fields.

API IP Whitelist

Restrict API access to approved IP addresses for enhanced security.

Suppression & DNC

Manage suppression lists, blacklists, and DNC tooling with TCPA Shield and Blacklist Alliance integrations.

State Rules

Enforce geographic restrictions on call routing by caller or buyer state for regulated industries.

Consent & Opt-Out

Capture verifiable consent records per lead and honor opt-outs automatically with immutable logs.

Verified Identity & Caller ID

Campaign Performance

Impressions and calls by campaign
Keyword-level conversion tracking
Website and landing page attribution
Real-time data updates

Call Analytics

See which campaigns, websites, and keywords drive the most calls. View impressions, calls, and conversions for any combination of keywords in real time.