PUT /contacts/:id

Authorization Required
https://[your-subdomain].trackdrive.com/api/v1/contacts/:id

Update a contact

Blocks or unblocks a contact, or marks it opted out/in for SMS. Blocking here affects only this contact record; opting out also opts out every Lead with the same phone number, preventing outbound contact while still letting them dial back in to resubscribe. Requires the Call Block permission.

Params

Param name Description
id
Optional

Lookup a contact by internal id, or by the 10+ digit telephone number. For example:
To find a number using trackdrive’s internal id pass id=185923
To find a number using the phone number pass id=18005002562

  • Must be a String
opt_out
Optional

Mark a contact as opt-out or opt-in. Opt-out prevents outbound actions (calls, sms, emails), but allows the lead to dial in to your offers to resubscribe.

  • Must be a boolean value: 1, true, yes, on, 0, false, no, off
blocked
Optional

Block or unblock a contact. Block prevents outbound actions (calls, sms, emails), and also blocks all inbound calls & sms.

  • Must be a boolean value: 1, true, yes, on, 0, false, no, off